Last Updated: October 26, 2023

Welcome to the Bauer Sale Store at hockeyessential.com. By accessing our website and making a purchase, you agree to the following terms and conditions. These terms are designed to create a clear and fair agreement between you, our valued member of the global hockey community, and Bauer Sale Store. We are committed to being Performance Driven and Customer Focused, and these terms reflect our dedication to your satisfaction both on and off the ice.

1. Our Store & Target Audience

The Bauer Sale Store is a specialized online retailer catering to hockey players and enthusiasts worldwide. Our target audience ranges from youth players to seasoned professionals, offering authentic Bauer performance gear including sticks, protective equipment, apparel, and accessories. Our website is designed with a straightforward, performance-oriented style, focusing on delivering premium hockey equipment directly to your door.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information during account registration and checkout.
  • Use the website only for lawful purposes and not engage in any fraudulent activity.
  • Ensure you are of legal age to form a binding contract or have parental/guardian consent.
  • Review all order details, including product specifications, sizing, and delivery information, before confirming your purchase.
  • Comply with all applicable local laws regarding the import and use of the products you order.

3. Products and Services Description

We sell authentic Bauer hockey equipment and apparel. Key product categories include:

  • Performance Gear: Bauer Sticks, Blades, Blockers, Catch Gloves, Goalie Pants, Cut Resistant gear.
  • Apparel & Baselayer: Clothing, Bottoms, Hoodies, Jackets, Hats, Baselayer.
  • Accessories: Bags, Extensions, and more.

Important Note on Product Availability: We ship globally but cannot deliver to some remote areas and parts of Asia. Please check your shipping address during checkout.

Final Sale Items

For health, safety, and hygiene reasons, the following items are FINAL SALE and cannot be returned or exchanged unless they arrive defective or damaged:

  • Baselayer & Clothing: All items in the Baselayer, Clothing, and Bottoms categories (e.g., compression wear, base layers).
  • Cut Resistant Gear: All products from the Cut Resistant category.
  • Headwear: All products from the Hats category.
  • Customized or Used Items: Any product that has been customized, used, or altered.

4. Ordering and Payment Terms

Order Process

All orders are subject to product availability. Placing an item in your cart does not reserve it. An order is only confirmed once payment is authorized and you receive an order confirmation email.

Pricing and Payment

All prices are listed in US Dollars (USD). We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed securely at checkout. You are responsible for any taxes, duties, or customs fees imposed by your country’s authorities.

Shipping

We strive to process orders within 1-2 business days after payment confirmation (excluding weekends and holidays). We offer two shipping options:

  1. Standard Shipping: $12.95 via DHL or FedEx. Delivery in 10-15 business days after shipment.
  2. Free Shipping: For orders over $50 via EMS. Delivery in 15-25 business days after shipment.

Delivery times are estimates and may vary due to destination, customs, and carrier schedules. You will receive a tracking number once your order ships.

5. Returns, Exchanges, and Refunds

We stand behind our gear. Please see our detailed Shipping & Returns Policy for full information. A summary is below:

  • Return Window: 15 days from the date you receive your item.
  • Condition: Items must be unused, in original condition and packaging with all tags and protective covers.
  • Process: You must contact us first at [email protected] to obtain an RMA number.
  • Refunds: Issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable for change-of-mind returns.
  • Exchanges: We will ship your exchange item once your return is approved and cover standard shipping for the replacement.

6. Intellectual Property

All content on this website, including logos, text, graphics, button icons, images, and software, is the property of Bauer Sale Store, Bauer Hockey, or our licensors and is protected by international copyright and trademark laws. The “Bauer” name and logos are registered trademarks. You may not use, reproduce, or distribute any content from this site for commercial purposes without our express written permission.

7. Limitation of Liability

Bauer Sale Store and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the website or the products, including but not limited to loss of profits, data, or business opportunity. Our total liability for any claim related to your order shall not exceed the total amount you paid for the product(s) in question.

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your monitor’s display accuracy. Product descriptions are for informational purposes, and we are not responsible for minor variations.

8. Governing Law and Contact

These Terms and Conditions are governed by the laws of the State of Indiana, United States. Any disputes shall be resolved in the courts located in Indianapolis, IN.

If you have any questions about these Terms, please contact us:

  • Email: [email protected]
  • Website: hockeyessential.com
  • Mailing Address (Returns by Authorization Only): 883 Stewart Street, Indianapolis, US 46202

Thank you for being part of the Bauer Sale Store community. We are here to support your game.

The Bauer Sale Store Team